Anyone can apply for psychological counseling. You do not have to have a referral letter or a diagnosis to get psychological counseling. Sessions are offered in English and/or Turkish.

Psychological Counseling Hub consciously chooses not to provide care to clients:

• With a need for (very) intensive personal guidance that goes further than the regular guidance available;

• Severe cases (e.g., oppositional defiant disorder, severe aggression problems, psychoses, personality disorders);

• Who exhibit(ed) suicidal behavior (including passive suicidal ideation);

• With current (soft) drug and/or alcohol addiction;

• With sensory impairments such as visual and hearing limitations. 

• With serious psychiatric problems, which for example require a closed admission.

• Special needs (e.g., intellectual disabilities)

• With eating disorders

• With a clinical diagnosis and treatment needs.

Clients to whom care cannot be provided on the basis of these exclusion criteria will be informed about this. Together an alternative will be looked for.

Psychological Counseling Hub does not work with insurance companies. This means you choose complete anonymity and also you will be responsible for covering the session costs and seeking potential reimbursement independently.

In some cases, reimbursement (full or in part) is possible from your employer. A deduction might also be possible for ZZP’ers. Additionally, international insurance companies tend to offer coverage, unlike Dutch insurance companies.

The responsibility for investigating which costs are covered by your employer and insurance lies fully with you.

No. Psychological Counseling Hub does not work with a waiting list. The first appointment will be arranged based on mutual availability asap.

No. Psychological Counseling Hub offers a 10 minute free phone call to determine if it is a suitable match for you.

Psychological Counseling Hub offers both in-person, online, and telephone options. A combination of both forms of counseling is also possible and common.

• Free of charge up to 48 hours before the start of the appointment.

• For cancellations within 48 hours before the start of the appointment, full costs will be charged.

• Sessions are made no longer available when you cancel 3 times subsequently without the prior consultation with the psychologist.

Yes. There are rare situations where Psychological Counseling Hub offers a sliding scale. Each case is evaluated individually. Please contact to discuss if you might be eligible for this option.